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Airport transfers, taxis and executive cars

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What our customers say

Overall Rating
(231)
JOAN MACGREGOR
"Excellent service would definitely recommend them "
JOHN HARRIS
"Excellent service."
CARLA GASPAR
"I truly recommend their services."
ANDREA BELSHAW
"Very efficient and our driver was really great "
JUDY SARVARY
"Very professional"
Testimonials 3.5/5 based on 231 reviews
JOAN MACGREGOR
"Excellent service would definitely recommend them "
CRISTIANO VAG
"Ghe service is atrocious. Will never use again "
JOHN HARRIS
"Excellent service."
AMRITA AURORA
"Driver didn't turn up. I called numerous times and no answer on the phone. I emailed twice and no response. I had to make alternative arrangements. Shockingly bad service. Will never use this service again. "
AMRITA AURORA
"Driver didn't turn up. I called numerous times and no answer on the phone. I emailed twice and no response. I had to make alternative arrangements. Shockingly bad service. Will never use this service again. "
CARLA GASPAR
"I truly recommend their services."
DENISE GOODMAN
"Driver said that he was only allocated job 10 minutes before my collection time and had to come from Reading which was 20 minutes away"
ARPITA SHARMA
"No car or driver arrived. no one contacted me. I called up the centre twice only to be told that the driver is not taking the call.. I waited 45 minutes. Never use the service ever again. "
ARPITA SHARMA
"No car or driver arrived. no one contacted me. I called up the centre twice only to be told that the driver is not taking the call.. I waited 45 minutes. Never use the service ever again. "
ANDREA BELSHAW
"Very efficient and our driver was really great "
CHARLOTTE WARBURTON
"My vehicle was 40 minutes late, every time I called to check the dispatcher said he was 2 minutes away. I then had to drive myself to the train station so I didn’t miss my train and pay 2 x the amount the taxi cost to park. When I called to cancel I was just told “no problem” the company had no regard for the inconvenience caused. I will be putting a complaint in formally. "
CHARLOTTE WARBURTON
"My vehicle was 40 minutes late, every time I called to check the dispatcher said he was 2 minutes away. I then had to drive myself to the train station so I didn’t miss my train and pay 2 x the amount the taxi cost to park. When I called to cancel I was just told “no problem” the company had no regard for the inconvenience caused. I will be putting a complain in formally. "
MELVYN COHEN
"Excellent service. Great driver, on time and drove very smoothly. Excellent car, large, roomy and clean. Would certainly recommend you and the driver. Gave the driver a tip."
ROGER GILMARTIN
"Booked for 15:00. called to ask where the driver was at 15:15. Was told to await call bacl. 15:20. No call back. Called again. No reply. Had to take a taxi from a reliable firm instread. I want my money back !!"
ROGER GILMARTIN
"Booked for 15:00. called to ask where the driver was at 15:15. Was told to await call bacl. 15:20. No call back. Called again. No reply. Had to take a taxi from a reliable firm instread. I want my money back !!"
CLIVE TURK
"He met us Level 4 of the car park but it wasn't a problem really. Gave driver tip already"
JUDY SARVARY
"Very professional"
JULIAN SUMNER
"Good service & I would use you again."
LYNNE MACE
"I was surprised that the driver was over 10 mins late on a pre booked and paid for taxi, no apology for being late. He was on time for the return journey however. Asked us if we minded dropping on the main road when really he should of just dropped us at the door and not asked. The car was clean and tidy but rather noisy."
HARRIET MATSCHY
"Very helpful as a company and a very easy journey from the start. Would very much recommend!!!"
LOUISE OLIVER
"very polite driver"
CATHERINE HAWTIN
"On time and polite. Very good"
IAN BUCHAN
"The taxi company (Meridian?) misread the flight arrival details so no car was despatched to meet us on arrival at Heathrow. After many calls and a wait of more than an hour our driver arrived"
IAN BUCHAN
"The taxi company (Meridian?) misread the flight arrival details so no car was despatched to meet us on arrival at Heathrow. After many calls and a wait of more than an hour our driver arrived"
DAVID SLADE
"On time good service throughout"
MRS P A GILLIES
"Excellent service. The taxi was booked with less than an hour's notice but arrived on time. "
JENNIFER ARNOLD
"Excellent vehicle and careful driver. Excellent service "
LEA CECIL
"all good"
BALAZS SZUCS
"Reliable service"
JOHN NETTLETON
"Good"
JIM BLAKE
"The taxi company seemed to have forgotten out booking - i called the helpline 10 minutes after they were supposed to collect us and then they called back and said the taxi was on the way - overall it was about half an hour late - but once he arrived he was very polite "
CHARLIE ELLIS
"Great service. Driver was on time and polite. Very good service. "
KATHERINE GREEN
"Do not use this service - I booked the day before and when it came to the day the cab never turned up. I phoned the number given to then be held up on several times + then told lies that the taxi was 5 minutes away when it never was. I was phoned by another taxi company who then said they would be an hour. Waited 1hr 40 to get a taxi in the end after numerous phone calls. Not the service we wanted at 1am. The taxi driver turned up with one front light not working so decided to drive most of the way with full beams on which wasn't safe. Terrible service will never use or recommend again. Not even offered any refund or discount. The website is misleading, I thought i had booked with a local taxi firm at Wandsworth, which clearly doesn't exist as I was redirected to this taxicode website to pay. All a big con. AVOID"
ALISON BATHIE
"Very easy, first time I’ve had a taxi at the airport, I would use you agsin"
NICK MASON
"For some reason my trip got cancelled when I hadn’t cancelled it so we were late to a superset party. However the driver who ended up picking us up was lovely and made up for the bad experience. "
LYNDA EWENS
"Easy to book and pay, on time and really friendly driver who we chatted to all the way home. Definitely will use again"
PHILIP LEE
"Very good value, simple fuss free online booking, punctual, would use again"
MICHAEL CLOSE
"Nice driver good journey comfortable car"
ANDREW SMITH
"Any airport taxi should monitor a flight and know if a customer is going to be early or late and arrive in time"
MR PETER CAREY
"we gave him a tip."
CRAIG HOWARD
"Driver was 30 minutes late, called office twice and they said driver would ring me straight away which he never called me at all. No apology for being late the drove the whole way in the slow lane knowing we were late while on the phone. Shocking experience "
PHILLIP SIMONS
"Very efficient"
DAN BOOTH
"On time, comfortable car and friendly driver"
MICHAEL FERRIS
"The driver was 1 hr 15 minutes late and asked me to go outside to meet him."
EMMA HEMSLEY
"Our outward driver was perfectly on time but did not seem to know Reading so we had to navitage him to our destination. Our return driver was 20 mins late which was a disappointment. Overall we were happy."
BRYAN KRATY
"Mob no was incorrect so driver left before time as he could not contact me. We were on time so after calling control he came back to airport. "
HENRY XU
"Good, clean and on time. "
LOLA MASSANET
"The previous time I used your service the driver was late too"
JOYCE CRUSE
"The taxi driver was not given the correct directions on pick up to the airport and on my return the driver did not have the terminal or flight details Both drivers were helpful and trip went ok"
MARK BANKS
"Friendly and reliable both ways "
CARL MORPHET
"Radu was fantastic, arrived early - very courteous, great vehicle "
KELS LASH
"No"
ALAN CARTWRIGHT
"On time, nice car, better deal than GetTransfer and a safe driver. I like to tip in cash. "
LEE HARRISON
"Really nice guy, great service And I gave him a £10 cash tip"
CLAUDIO NESSI
"Waited for 50min, the vehicle wasn't in good condition and quite honestly I didn't felt secure in that car."
ANDREW HOPE
"Initial journey to first and final destination was fine. Pleasant driver and the car was fine. The return journey did not happen. Waited 30 minutes and gave up. On phoning the office all I got was abuse and told to shut up. Disgusting customer service. Unhelpful and disrespectful. Accused me of lying and told me I had changed the pick up time. This I did not do. Absolutely appalling behaviour from whomever it was on the phone. Wasted £40 for a journey I never received."
MARTIN PAGE
"Very friendly driver, very professional. "
JEFFREY YOUNG
"Awful experience, your taxi never turned up despite several phone calls to him. We were left high and dry in the middle of the night. We are in our seventies and this was a very bad experience. See my email to you last Saturday which remains unanswered. "
JEFFREY YOUNG
"Awful experience, your taxi never turned up despite several phone calls to him. We were left high and dry in the middle of the night. We are in our seventies and this was a very bad experience. See my email to you last Saturday which remains unanswered. "
ETHAN STACEY
"Very professional, helpful and the journey was very smooth and comfortable."
IAN CLARK
"Driver arrived 25 minutes early and was unaware that pick up was 19:00, so waited. Car was good, driving was unsure and hesitant."
ROSS WENDON
"Received a call from the operator at 6 (time of my booking) to say the driver is delayed in traffic and would be 15 to 20 mins late. 25 mins later I called and driver was still 6 minutes away. Arrived 30 or more minutes late, despite being booked days in advance. As a result we arrived very late to our dinner reservation. Also asked the operator to alter our return journey so we would be collectedc30 minutes later due to the late pickup. We were told this was no problem, but the driver arrived 5 minutes earlier than our originally booked time. Both drivers were great, but the timing issues are unacceptable. If I ran my business in this manner, I would not expect it to continue for long. Very very poor and an incredibly unhappy customer. Will not be using this service again"
MARK RICKSON
"Hi there going to the destination the driver was 10 mins late , but on the way back, I booked the taxi for 5:10pm and it came at 6:10pm. At 5:25pm, I rang the office to be told 5-10 mins then I got a call at 5:45pm from the driver to be told that he was at the destination address rather than the pick up address , the driver came at 6:10pm."
MARK RICKSON
"Hi there going to the destination the driver was 10 mins late , but on the way back, I booked the taxi for 5:10pm and it came at 6:10pm. At 5:25pm, I rang the office to be told 5-10 mins then I got a call at 5:45pm from the driver to be told that he was at the destination address rather than the pick up address , the driver came at 6:10pm."
PATRICK LEWIS
"Both drivers were prompt , polite and friendly. The cars were spotlessly clean. Will definitely use again. "
YANNICK DEMEYER
"Very friendly"
GIOVANNI TEBALA
"Great service thank you"
NELIO PONTE
"Not very good service this time "
DAVID SPEED
"All good "
ANVESH ADUVALA
"Quick , On time Service from the team. Drivers for both ongoing and return where on time. "
LOUARNE MARTIN
"No taxi made various calls. I called in advance to change my taxi as my train time was changed and I missed it. Got to my end and no taxi at all I hope they organise my refund properly "
ALAN RYAN
"Our driver arrived early on both journeys, he was helpful and courteous. A careful driver. Everything we would expect. Thanks "
ALICE BENHAM
"Driver collecting me was 35 minutes late. Person I spoke to on the phone was very rude. Disappointed. "
MILAN PARMAR
"Great service despite last minute booking!"
CRAIG WHITE
"5*"
ANNE VINE
"Good service. "
YOUNG KWON
"Good service"
MILAN PARMAR
"Nice service!"
CONSTANTIN ANDREI
"Very good"
JASON MINNIS
"The driver was punctual and friendly and respected our desire to just sit in the back of the car and snooze."
TERUKI HAMANAKA
"Driver was polite and friendly and got us safely to the airport on time. Highly recommended. Thank you 😊 "
LEIGH BOSWELL
"Driver didn't show up and I had to make other arrangements which wasn't easy on New Years Eve/Day."
EVIE ROSE
"Pre-booked a taxi so we did not need to wait for a long time - yet our taxi was delayed on both occasions by half an hour. Waiting for half an hour in the night in a very cold weather not great. Will not book again and will not recommend to any of our friends so as to avoid bad experience as well. Not even an apology from the drivers as 'they were busy'. "
MATT EASTWOOD
"Taxi booked for 1am as working next day. Taxi didn't arrive and I had to make 5 calls where I received various excuses before a taxi turned up at 2.30am. In that period I didn't receive any calls back with updates. Appreciate NYE is busy but that's why I pre-booked. Very poor service, hopefully a one-off "
ANNE LANE
"Very good service "
JACK PEACHEY
"The taxi did not arrive when we called they said that they apparently sent one but couldn’t see anyone however they did not think to call me to say that they couldn’t find us when I had already pre paid. I then phoned them to see what was happening they said they would send another taxi out this did not arrive so we had to find alternative way home I have not yet received my money back."
ADAM ROSE
"We had 2 cars for 7 people. On all 4 trips they were late. "
SARAH BEASLEY
"Driver was an hour late despite constantly phoning and being told he'd be a couple of minutes. when the driver did turn up he started to drive in the completely wrong direction and had to be directed the whole way despite having a Satnav. Driver couldn't seem to drive over 20 mph, seemed very unsure of driving and felt very unsafe the whole way. would never book again."
ANTHONY HARRISON
"The taxi was booked for 10am to get me to Heathrow Airport to catch a flight and there was no sign of it at 10:15am so I called up and was told they would try and find out where it was . They called back and said it had basically broken down or some excuse like that and so it wasn't coming! Why didn't anyone call and tell me that at 10am when it was due!? Why did I have to call you? I ended up having to book a last minute taxi with another company and had to run for my flight! Shocking service from TAXICODE! If i could give zero stars then I would. "
ROBERT LACY
"Very polite driver, on time and drove safely at all times. I don’t use taxis very often, but when I do I will definitely come back to your company."
JILL LEDERER
"Lovely driver would definitely use again, thank you"
MR ALAN PRITCHARD
"Our pick up was on Christmas Day and we had arranged for lunch at a pub and it was important that we got there on time The driver was approximately 20 minutes late on pick up and half an hour late on return, unfortunately It put a real dampener on what should’ve been a enjoyable day especially at the cost we were charged for the journey. We will be putting in for a full refund As per your terms and conditions"
MR ALAN PRITCHARD
"The driver was approximately 20 minutes late on pick up and half an hour late on return I will be putting in for a fee for refund"
SIMONA PRIBYTKOVA
"Thanks for the service, will definitely use again"
YOUNG KWON
"Excellert service"
JULIE SOWA
"Driver DID NOT TURN UP. WAS OUTSIDE COPPID BEACH FROM MIDNIGHT TO 12.45. DISCUSTING SERVICE. HAD TO SOURCE ANOTHER CAB. PLEASE REFUND IMMEDIATELY. ."
JULIE SOWA
"Driver DID NOT TURN UP. WAS OUTSIDE COPPID BEACH FROM MIDNIGHT TO 12.45. DISCUSTING SERVICE. HAD TO SOURCE ANOTHER CAB. PLEASE REFUND IMMEDIATELY. ."
CLAIR WOODWARD
"The company is seemingly taking on more bookings than can be handled safely - meaning drivers are arriving late, I was very late for an important company event. "
CLAIR WOODWARD
"The company is seemingly taking on more bookings than can be handled safely - meaning drivers are arriving late, I was very late for an important company event. "
CAROLINE ELLIS
"Driver never turned up. Pre-booked the taxi to collect me and my children after a family wedding. Did not turn up, did not ring to say it was going to be late. I phoned when it was 15 mins late and was told it was on it's way. I phoned again when it was half an hour late and was told that it was going to be at least another 30mins. If you do not have the drivers, you should not accept the booking."
CAROLINE ELLIS
"Driver never turned up. Pre-booked the taxi to collect me and my children after a family wedding. Did not turn up, did not ring to say it was going to be late. I phoned when it was 15 mins late and was told it was on it's way. I phoned again when it was half an hour late and was told that it was going to be at least another 30mins. If you do not have the drivers, you should not accept the booking."
PAUL MITCHELL
"Please tell us what when wrong with you vehicle not arriving on time? This was your question, how do I know, I don't work for you!! I prebooked a taxi for 11:30 and it didn't arrive till gone 12:30 after I made several phonecalls to your office and was assured every time that it was only 10 minutes away! then the driver didn't even know what the price of the journey was, My wife wanted me not to pay for it at all but I gave him the price I was quoted. I honestly don't know why it was late, it was not acceptable, and I also don't know why you don't have the option to put 0 stars which is how many I feel your service deserves. "
PAUL WHELAN
"Pretty good especially the first pickup. Drivers were really friendly and polite. Maybe the fare seemed a little expensive and was surprised at the SMS charge, did I read the T&C’s properly? Thanks Guys."
MOIRA ROGERS
"Excellent... Thank you... "
LISA BENNETT
"Very friendly driver who was helpful. Arrived on time. Nice clean car and felt safe throughout the journey."
HOLLY FERRARI
"Good"
KEVIN NUNN
"made a great night even more perfect. Driver was really good and spot on time. Will be using this service again and would highly recommend. Great job done."
MARK JONES
"Thanks very much"
ANDREW DEAN
"Perfect taxi service, arrived when expected, driver was nice, pleasant journey."
MATTHEW HAMILTON-PAYNE
"Great service "
JOHN GLOVER
"The vehicle arrived for outbound journey right on time and was very good, on return journey however was about 1 hour late, I had to call and was told traffic issues. Car was tidy and clean, driver was careful and helpful. I will use this service again as overall pretty good and good prices. "
SANDY COOK
"N/A"
SHAN ROBINS
"Driver was 30 mins late to collect us from our house. On the return journey, we waited by the pickup area but the car didn't arrive. We got a message from the driver 30 minutes after the booked time to say he'd been waiting to collect us. However, the pick-up area attendant hadn't seen him, and we couldn't find him. Eventually we had to call another taxi company to get home. NOT a good experience."
SHAN ROBINS
"Driver was 30 mins late to collect us from our house. On the return journey, we waited by the pickup area but the car didn't arrive. We got a message from the driver 30 minutes after the booked time to say he'd been waiting to collect us. However, the pick-up area attendant hadn't seen him, and we couldn't find him. Eventually we had to call another taxi company to get home. NOT a good experience."
STUART HOOPER
"Unknown how late the driver was, as I had to walk to the train station to get another taxi after three phone calls, 20 minutes delay and no ETA. "
STUART HOOPER
"Unknown how late the driver was, as I had to walk to the train station to get another taxi after three phone calls, 20 minutes delay and no ETA. "
JUNIOR JOHNSTON
"Great service and really friendly driver"
TYLER PEARSON
"was good, communicated well, arranged pick up saving parking fees. "
MIKE OLIVER
"Excellent service and comfortable trip to the airport can’t fault anything "
HARRIET KEMP
"great service - will use again"
JACQUELINE BELL
"Excellent"
STEPHEN TOWERS
"The driver did not turn up. I called your support number at 23.30 and waited for 10+ mins without an answer. We had to use another taxi company to get home at extra cost. Really not happy and will be expecting a full refund. Looking forward to calling you Monday for a chat."
STEPHEN TOWERS
"The driver did not turn up. I called your support number at 23.30 and waited for 10+ mins without an answer. We had to use another taxi company to get home at extra cost. Really not happy and will be expecting a full refund. Looking forward to calling you Monday for a chat."
COREY DYER
"."
MICHELLE REESE
"journey went smoothly "
SIMON OFFEN
"Outward journey good, return journey over 30 minutes late. Apparently there had been an accident so I understand. These things happen. Drivers all very helpful. Journeys good."
ERIN GURNETT
"Driver was falling asleep on route to our hotel so we made sure to keep putting to windows down and trying to talk to him. He was swaying into other lanes. Made the whole experience terrible and pretty inconsiderate regarding our safety. "
ERIN GURNETT
"Driver was falling asleep on route to our hotel so we made sure to keep putting to windows down and trying to talk to him. He was swaying into other lanes. Made the whole experience terrible and pretty inconsiderate regarding our safety. "
ALICE BENHAM
"Driver arrived 20+ minutes late. I had to walk to the drop off point to meet him. He was clearly confused and/or wasn't telling me the truth when I called them. Such a shame as the morning lift was perfect and the booking was so easy to make - don't think I'll be using your service again."
HILARY SMETHURST-EVANS
"I booked the correct time and my confirmation email had the correct time but I had to ring when no one turned up. They then said 15 mins, had to ring again and then it was an extra 10 mins. I left my address at the time I was expecting to be in work. I was late for work, someone said they would ring me on the way back but no one did. Appalling service will not book again. Driver was excellent, great journey and my issues are nothing to do with him. He wasn’t booked until I called the office. No refund yet and I am expecting one. "
ROLF BLOCHER
"I was very pleased with both the driver and his car."
VARVARA KONTOMINA
"Good "
JOANNE KNOTTS
"All good. On time and well presented vehicle & driver. Will use again."
SEAN BELL
"The journey there was fine, however the driver didn't turn up for the return journey (all of which was pre booked and paid for. So we were left standing out in the cold at 11pm and eventually made other arrangements"
PHILIP MANNERS
"Driver very good. Issue wasn't around the driver, more the booking. I changed the time, moving it back an hour, but the driver wasn't informed so turned up over an hour early."
JOE ATKINSON
"Driver was over an hour late. Repeatedly lied about when they were going to arrive when we were ringing up to ask where they were. No satisfactory reason given for this, and very unapologetic. "
MOHAMMAD NAZAR Z
"Brilliant service for reasonable price. Highly recommended"
ROB KENT
"Driver arrived 30 mins earlier than we booked but waited until we were ready"
THOMAS MARTIN
"Friendly and helpful"
IAN BUCHAN
"Flight arrived one hour early. The driver was not advised and came at the scheduled time. The company kept telling us that he was 5 mins away and it seems they had not contacted him. The company claimed that they were unaware the flight was early as their own system did not indicate. Then the driver did not know the address he had to take us to. So all in all not a great experience"
CELIA BECKETT
"26 October - a taxi did not arrive (5.30 for long haul flight. Almost ruined my holiday) 17 November taxi went to wrong terminal despite my daughter and me passing on the correct information. Does anyone in your organisation a. pass information on. b doe what it says"
ROBERT DENISON
"Good service - On time - Smooth journey Add a bit of banter and it would be perfect"
STEVE HODDER
"Was a few minutes late for pick up but let us know and really early for return. Would have felt a bit safer on return journey if driver had used 2 hands on the wheel, don’t think he was holding his phone but he was talking to someone in his own language for the whole journey."
SARAH MUNRO
"Super driver, driving skills very professional well dressed and very well mannered. "
DHAMMICA DE SILVA
"Perfectly punctual - A great car and driver -- Never again an UBER for a long trip like this. In fact £20 cheaper than UBER were quoting for the same airport trip (where you also have the risk of the UBER driver changing his mind and not turning up) ... "
SIBYLLE DOW
"Late for both journeys. The second journey, was a little scary as the driver struggled to stay awake. The driver was very nice though."
TAMZIN CRUTTENDEN
"Fantastic driver kept me up to date when on his way and arrived exactly on time. Great service and will use again 😁"
ANNIE ROBERTS
"The driver did not turn up. We had to book another taxi from the airport at a higher cost. And I did pay a deposit. So far, I have not heard from you either. I did send you 2 emails and the photo of the receipt for the Gatwick taxi. I would like a refund and the difference of price reimbursed to me. £26 (diference of costs between the taxi fares)+ £14 (deposit). So in total £40. I believe this is fair that I am reimbursed. I did phone the driver twice and left a message on his answering machine. ..... Thanks"
MARTIN BIRKETT
"Wasn't an executive cab as paid for...…..got a street car. No problem with driver, very pleasant but I paid for an executive car at £53 vs. a normal cab at £39"
T BAINS
"Great service and will use again! "
GEORGIOS KARYOFYLLIS
"All good"
ADAM GILLEY
"was perfect"
SEAN COCKROFT
"I gave instructions of landing at 15.45 our driver didn't turn up till 17.20 over 1.5 hours late. So not happy with this service at all. "
SEAN COCKROFT
"I gave instructions of landing at 15.45 our driver didn't turn up till 17.20 over 1.5 hours late. So not happy with this service at all. "
ELLIOT CORDAS
"Both Times the taxi was over an hour late. The person on the phone was evasive and dishonest, saying it was my fault as the plane was early (taxi was booked for a time not a flight) Really awful service. I’ve sent multiple emails to the company and they will not respond. I expect a full refund +compensation for this shambles. Please get in touch for full details of how this journey failed. "
DAISY PANK
"Good service . "
KARANVIR ATTWAL
"Great experience, driver was on time, lovely to talk to, my journey home felt quicker also. Many thanks."
EMMA BEATTIE
"The driver was on time for the pick up, however a driver was not there for my return journey. I waited 10 minutes at a fairly empty train station before getting another taxi home. Very disappointed that the driver was not there when I arrived. I even tried calling but the number would ring then cut out."
KAREN CLEATOR
"Our driver going out was late but did phone our driver coming back was 40mins late he himself said he had been at work since 5am this was 9pm after being flashed at while driving down the motorway cause he was driving down the middle of two lanes swaying from lane to lane we had to get off the motorway as we had a small child with us or we would have stopped him sooner my daughter had a panic attack my granddaughter was very destressed and all the guy at the office could say was you lonely had acouple of miles to go don’t make a fuss the guy kept falling asleep and was spaced out I am furious and the police said we should have called and got him taken off the road so don’t use them again I certainly will never and not heard a word from them they don’t care !!!!!!!!!!"
SARAH WILKINSON
"The driver did not turn up. I tried to call both the company and Taxicode with no answer so I left my house at 5.18 and my partner drove me."
VICTORIA MORRIS
"Very good service and price at short notice. "
YASMINA PääKKö
"Driver was on time and helpful"
DES STUCKEY
"These comments refer to the return booking from Gatwick. The outward journey was entirely satisfactory; the driver was on time, smart, courteous and efficient. Our return flight arrived around four hours later than scheduled. There was no one in arrivals to greet us, so we telephoned Dumro Transport, who said we should have received a message to the effect that the job had been moved to another company due to the delay. We had not received any message, so we asked Dumro to have the taxi company involved to phone us - we made four subsequent calls to Dumro to let them know that no one had phoned and they said they would contact the company concerned again - we are still waiting for that call! Finally, having waited for another twenty minutes with nothing heard we gave up and, as I am 87 years old and partly disabled, we had to book a taxi home from Gatwick at considerable expense (£118) The least we should receive is an explanation and apology, together with appropriate compensation,your contract with us was not fulfilled! We await your comments."
JANA SCHWARZ
"The taxi did not come and we were informed 5 minutes before "
ANDY FAIRNIE
"Very good service"
PETER KING
"punctual and polite, thank you"
VINCENT CHARLTON
"Excellent service - highly recommended"
EILEEN WOOD
"Very prompt arriving and very polite driver helped load my case etc considerate about Sat Nav being on and asked if I would like the news on radio on the hour which I thought was a very nice touch. The driver was I think in uniform or all black clothing which was very smart excellent service."
LEONARDO PETRAZZO
"Good service, on time and friendly driver. I recommend it."
BRYAN WALKER
"Very please with the service and attitude of the driver. Good driving also. Recommend to anyone."
GEOFFREY LITTLETON
"Great job thanks"
AARON GUDGE
"15 minutes late, couldn’t understand my instructions on the phone. "
MARK COLE
"Booking was cancelled as driver failed to turn up after 30mins waiting. "
CHRIS
"Our drive was friendly but not a confident driver. Could not tell left from right. Driving down the middle of the road. Driving 26Mph in a 50. "
CHRIS
"Our drive was friendly but not a confident driver. Could not tell left from right. Driving down the middle of the road. Driving 26Mph in a 50. "
ELISE ARAMA
"I arrived at the train station where the taxi was supposed to arrive, and he was not there. I called the company and they said that the email had gone into junk mail, and they would send one which would arrive in 10-12 minutes. After 25 minutes of waiting I got into another taxi. I received a call 10 minutes later asking if I still required a taxi, and explained the situation. The driver who called me was very understanding. "
ELISE ARAMA
"I arrived at the train station where the taxi was supposed to arrive, and he was not there. I called the company and they said that the email had gone into junk mail, and they would send one which would arrive in 10-12 minutes. After 25 minutes of waiting I got into another taxi. I received a call 10 minutes later asking if I still required a taxi, and explained the situation."
ADAM THOMAS
"Great comms and on time"
TOM MCLACHLAN
"I called the day before to Confirm and was told it would be on time. I called several times and said it would be late when I was due to catch a flight"
ALAN MATHISON
"Excellent service , our flight arrived early and there was no problem arranging an earlier pick up"
JIJI
"The driver was really nice and very professional. "
CHRISTINE TERRY
"Great driver, friendly and felt safe with his driving."
ALLAN DREDGE
"Driver said he was late because he was stopped by the police "
ALLAN DREDGE
"Driver said he was late because he was stopped by the police "
CARMELA MAIORELLA
"Prompt and efficient service."
EWAN PEARSON
"Xxx"
ERDENAY ARIKAN
"The driver was good, I hope he gets even better.."
SANTA BARTON
"Noone net us and there was no contact made. Noone picked up the phone when tried to contact and still not received an answer to my email requesting refund as the journey did not take place considerably delaying our arrival at the end destination due to sourcing alternative travel option "
SANTA BARTON
"Noone net us and there was no contact made. Noone picked up the phone when tried to contact and still not received an answer to my email requesting refund as the journey did not take place considerably delaying our arrival at the end destination due to sourcing alternative travel option "
LOUISE PARKIN
"Only 5 minutes late but he went to the wrong house. It was a wet and rainy evening but he did drive really slowly, maybe too slow. He was pleasant enough though."
DAN HUBERT
"Driver turned up at exactly the time booked and was polite and professional. "
DANIEL HODGSON
"My car was 30 minutes late making us late for our friends wedding!"
DANIEL HODGSON
"My car was 30 minutes late making us late for our friends wedding!"
TREVOR MCDAID
"Our flight was early, yet our taxi driver was already waiting for us in the terminal."
ISWAHYUDI AL HAQ
"Recommended"
GARY ALLISON
"Excellent service and will definitely use again"
SIMON KEHOE
"Top man thanks "
DEREK OXBROUGH
"Everything was correct on my booking, but the driver never turned up at all so I completely missed my evening meeting. I phoned twice and could not get through so left a message that was never responded to. I sent two emails and neither of these has ever been answered. This is a most unprofessional and disorganised company. I will not be using you again. If I could give you no stars that would my choice. "
WEBER RESS
"Great service !"
RICK MCTAGGART
"Very happy with the service provided - will use again."
PETER STRAKA
"Despite several phone calls and waiting for over an hour the driver never arrived!! I will not book taxi onlyne anymore...."
KATHRYN CLELAND
"easy to organise, driver was on time and polite. Only downside was the online ETA never refreshed to confirm the time booked was achievable."
SOPHIE BRITTON
"Hello, I have just returned back from a trip, I ordered one of your taxi's on the 3rd of October, and paid £17.50 in advance. However, no taxi arrived, one of your drivers arrived earlier in the day, at around 13:00 and I said to him I had booked for 16:20 so to return then, but no taxi showed so I missed my train and had to organise alternate travel, which was unacceptable as I had pre paid. Please can the £17:50 be refuneded as the journey was not taken but payment was. Thank you in advance, Sophie "
JONAS KUSCHE
"Everything as expected "
IAN GUINEY
"Good friendly service 😊"
DEBOORAH WILLIAMS
"The first taxi was a little delayed as we were waiting at the taxi rank and there appeared to be 2 other drop off points. The driver went to the 2 other pick up points before meeting us at the taxi rank. The return journey was great... on time and helpful."
IVAN WRIGHT
"All good. Would recommend the service. "
JONAS MEISNER
"It went smoothly"
MARK EVELEIGH
"Return driver did not turn up- no warning was given. It took me numerous phone calls to ascertain what was happening. It took over an hour for a replacement car to arrive, during which time we were left waiting late at night in pouring rain outside a venue that was long closed"
CUSTOMER
"V efficient booking online, for return journey - both drivers on time and v polite and great service . Would recommend and will use again ! "
CHRIS BOULT
"Nice driver car and journey, driver was 15 minutes early as well! Excellent service "
RON MESSENGER
"Not happy at all my taxi did not arrive I waited for an hour and half couldn’t get through on the phone. No text or email to say it would be late or not coming. Very disappointed and had to pay for another taxi from a different company. Will never reuse this company. We be demanding my money back. "
MILLIE HAWLEY
"Felt very comfortable in the taxi with the driver, this is a plus as I have social anxiety and situations like this make me feel very nervous "
GEOFFREY WHITE
"Going out - he was late, got lost, terrible driver. All passengers wouldn't drive back with him. Going home - absolutely fine and what you would expect paying extra for a quality service."
RYAN DODD
"Didnt show up, I had to wake a neighbour up to make my train"
PETER COLLINS
"Perfect service and cheaper than my local taxi 👍👍"
HETA SHAH
"Driver was a nice person"
ALEX MCLAREN
"Picked up and dropped off and picked up again without any problems. This was a fine service.well done "
VERITY WILSON
"Instead of arriving at the arranged time we had to call the service number which no one answered. We then called the driver who dropped us off and he arrived about 45 minutes after the arranged time. As it was raining at the time we were not best pleased with this service."
JESSICA
"Great service "
ELANE EDGECOMBE
"Fab Lovely lovely driver Made my journey enjoyable x"
ANDREA R.
"Ver polite and nice driver! Excellent "
LUCY RUSH
"The driver was lovely and took us safely from a to b"
CRISTIANO VAGLINI
"28 minutes delay, no apologies from the drivers, he didn't know the route to my destination(I had to use my Google maps). I arrived late 45 minutes for a 8 minute journey only. "
HELEN FOLEY
"excellent"
SHABU DEDHAR
"Very professional service.On time, comfortable car, well driven and all at an acceptable price."
CHARLIE BENDON
"Very nice guy. Drive excellently in poor conditions. Nice car. 10/10 trip."
LAURA NICHOLAS
"Booked a taxi intended for 0015 however was actually booked for 1215. Used the edit journey feature however this was time consuming and took a long time to post my requested amendments. I then rang and spoke to an operator who said they couldn't send a taxi as too short notice. I was told I would not be charged however i have been charged the full amount for a journey that did not take place!"
LOUISE LONEY
"New Driver"
GARETH MCALEER
"New company so a drivers will take time to get up to speed . They were in time drove well and 25% less than the competition !"
ADRIAN PARK
"Car came to back of hotel without us being told. When we arrived at the back of the hotel the car had gone. A new car was sent but took 20 min and did not come to the place agreed. The driver did not know the location of Wood Group in Shinfield and went to the wrong location. "
JOAN MACGREGOR
"Excellent service would definitely recommend them "
CRISTIANO VAG
"Ghe service is atrocious. Will never use again "
JOHN HARRIS
"Excellent service."
AMRITA AURORA
"Driver didn't turn up. I called numerous times and no answer on the phone. I emailed twice and no response. I had to make alternative arrangements. Shockingly bad service. Will never use this service again. "
AMRITA AURORA
"Driver didn't turn up. I called numerous times and no answer on the phone. I emailed twice and no response. I had to make alternative arrangements. Shockingly bad service. Will never use this service again. "
CARLA GASPAR
"I truly recommend their services."
DENISE GOODMAN
"Driver said that he was only allocated job 10 minutes before my collection time and had to come from Reading which was 20 minutes away"
ARPITA SHARMA
"No car or driver arrived. no one contacted me. I called up the centre twice only to be told that the driver is not taking the call.. I waited 45 minutes. Never use the service ever again. "
ARPITA SHARMA
"No car or driver arrived. no one contacted me. I called up the centre twice only to be told that the driver is not taking the call.. I waited 45 minutes. Never use the service ever again. "
ANDREA BELSHAW
"Very efficient and our driver was really great "
CHARLOTTE WARBURTON
"My vehicle was 40 minutes late, every time I called to check the dispatcher said he was 2 minutes away. I then had to drive myself to the train station so I didn’t miss my train and pay 2 x the amount the taxi cost to park. When I called to cancel I was just told “no problem” the company had no regard for the inconvenience caused. I will be putting a complaint in formally. "
CHARLOTTE WARBURTON
"My vehicle was 40 minutes late, every time I called to check the dispatcher said he was 2 minutes away. I then had to drive myself to the train station so I didn’t miss my train and pay 2 x the amount the taxi cost to park. When I called to cancel I was just told “no problem” the company had no regard for the inconvenience caused. I will be putting a complain in formally. "
MELVYN COHEN
"Excellent service. Great driver, on time and drove very smoothly. Excellent car, large, roomy and clean. Would certainly recommend you and the driver. Gave the driver a tip."
ROGER GILMARTIN
"Booked for 15:00. called to ask where the driver was at 15:15. Was told to await call bacl. 15:20. No call back. Called again. No reply. Had to take a taxi from a reliable firm instread. I want my money back !!"
ROGER GILMARTIN
"Booked for 15:00. called to ask where the driver was at 15:15. Was told to await call bacl. 15:20. No call back. Called again. No reply. Had to take a taxi from a reliable firm instread. I want my money back !!"
CLIVE TURK
"He met us Level 4 of the car park but it wasn't a problem really. Gave driver tip already"
JUDY SARVARY
"Very professional"
JULIAN SUMNER
"Good service & I would use you again."
LYNNE MACE
"I was surprised that the driver was over 10 mins late on a pre booked and paid for taxi, no apology for being late. He was on time for the return journey however. Asked us if we minded dropping on the main road when really he should of just dropped us at the door and not asked. The car was clean and tidy but rather noisy."
HARRIET MATSCHY
"Very helpful as a company and a very easy journey from the start. Would very much recommend!!!"
LOUISE OLIVER
"very polite driver"
CATHERINE HAWTIN
"On time and polite. Very good"
IAN BUCHAN
"The taxi company (Meridian?) misread the flight arrival details so no car was despatched to meet us on arrival at Heathrow. After many calls and a wait of more than an hour our driver arrived"
IAN BUCHAN
"The taxi company (Meridian?) misread the flight arrival details so no car was despatched to meet us on arrival at Heathrow. After many calls and a wait of more than an hour our driver arrived"
DAVID SLADE
"On time good service throughout"
MRS P A GILLIES
"Excellent service. The taxi was booked with less than an hour's notice but arrived on time. "
JENNIFER ARNOLD
"Excellent vehicle and careful driver. Excellent service "
LEA CECIL
"all good"
BALAZS SZUCS
"Reliable service"
JOHN NETTLETON
"Good"
JIM BLAKE
"The taxi company seemed to have forgotten out booking - i called the helpline 10 minutes after they were supposed to collect us and then they called back and said the taxi was on the way - overall it was about half an hour late - but once he arrived he was very polite "
CHARLIE ELLIS
"Great service. Driver was on time and polite. Very good service. "
KATHERINE GREEN
"Do not use this service - I booked the day before and when it came to the day the cab never turned up. I phoned the number given to then be held up on several times + then told lies that the taxi was 5 minutes away when it never was. I was phoned by another taxi company who then said they would be an hour. Waited 1hr 40 to get a taxi in the end after numerous phone calls. Not the service we wanted at 1am. The taxi driver turned up with one front light not working so decided to drive most of the way with full beams on which wasn't safe. Terrible service will never use or recommend again. Not even offered any refund or discount. The website is misleading, I thought i had booked with a local taxi firm at Wandsworth, which clearly doesn't exist as I was redirected to this taxicode website to pay. All a big con. AVOID"
ALISON BATHIE
"Very easy, first time I’ve had a taxi at the airport, I would use you agsin"
NICK MASON
"For some reason my trip got cancelled when I hadn’t cancelled it so we were late to a superset party. However the driver who ended up picking us up was lovely and made up for the bad experience. "
LYNDA EWENS
"Easy to book and pay, on time and really friendly driver who we chatted to all the way home. Definitely will use again"
PHILIP LEE
"Very good value, simple fuss free online booking, punctual, would use again"
MICHAEL CLOSE
"Nice driver good journey comfortable car"
ANDREW SMITH
"Any airport taxi should monitor a flight and know if a customer is going to be early or late and arrive in time"
MR PETER CAREY
"we gave him a tip."
CRAIG HOWARD
"Driver was 30 minutes late, called office twice and they said driver would ring me straight away which he never called me at all. No apology for being late the drove the whole way in the slow lane knowing we were late while on the phone. Shocking experience "
PHILLIP SIMONS
"Very efficient"
DAN BOOTH
"On time, comfortable car and friendly driver"
MICHAEL FERRIS
"The driver was 1 hr 15 minutes late and asked me to go outside to meet him."
EMMA HEMSLEY
"Our outward driver was perfectly on time but did not seem to know Reading so we had to navitage him to our destination. Our return driver was 20 mins late which was a disappointment. Overall we were happy."
BRYAN KRATY
"Mob no was incorrect so driver left before time as he could not contact me. We were on time so after calling control he came back to airport. "
HENRY XU
"Good, clean and on time. "
LOLA MASSANET
"The previous time I used your service the driver was late too"
JOYCE CRUSE
"The taxi driver was not given the correct directions on pick up to the airport and on my return the driver did not have the terminal or flight details Both drivers were helpful and trip went ok"
MARK BANKS
"Friendly and reliable both ways "
CARL MORPHET
"Radu was fantastic, arrived early - very courteous, great vehicle "
KELS LASH
"No"
ALAN CARTWRIGHT
"On time, nice car, better deal than GetTransfer and a safe driver. I like to tip in cash. "
LEE HARRISON
"Really nice guy, great service And I gave him a £10 cash tip"
CLAUDIO NESSI
"Waited for 50min, the vehicle wasn't in good condition and quite honestly I didn't felt secure in that car."
ANDREW HOPE
"Initial journey to first and final destination was fine. Pleasant driver and the car was fine. The return journey did not happen. Waited 30 minutes and gave up. On phoning the office all I got was abuse and told to shut up. Disgusting customer service. Unhelpful and disrespectful. Accused me of lying and told me I had changed the pick up time. This I did not do. Absolutely appalling behaviour from whomever it was on the phone. Wasted £40 for a journey I never received."
MARTIN PAGE
"Very friendly driver, very professional. "
JEFFREY YOUNG
"Awful experience, your taxi never turned up despite several phone calls to him. We were left high and dry in the middle of the night. We are in our seventies and this was a very bad experience. See my email to you last Saturday which remains unanswered. "
JEFFREY YOUNG
"Awful experience, your taxi never turned up despite several phone calls to him. We were left high and dry in the middle of the night. We are in our seventies and this was a very bad experience. See my email to you last Saturday which remains unanswered. "
ETHAN STACEY
"Very professional, helpful and the journey was very smooth and comfortable."
IAN CLARK
"Driver arrived 25 minutes early and was unaware that pick up was 19:00, so waited. Car was good, driving was unsure and hesitant."
ROSS WENDON
"Received a call from the operator at 6 (time of my booking) to say the driver is delayed in traffic and would be 15 to 20 mins late. 25 mins later I called and driver was still 6 minutes away. Arrived 30 or more minutes late, despite being booked days in advance. As a result we arrived very late to our dinner reservation. Also asked the operator to alter our return journey so we would be collectedc30 minutes later due to the late pickup. We were told this was no problem, but the driver arrived 5 minutes earlier than our originally booked time. Both drivers were great, but the timing issues are unacceptable. If I ran my business in this manner, I would not expect it to continue for long. Very very poor and an incredibly unhappy customer. Will not be using this service again"
MARK RICKSON
"Hi there going to the destination the driver was 10 mins late , but on the way back, I booked the taxi for 5:10pm and it came at 6:10pm. At 5:25pm, I rang the office to be told 5-10 mins then I got a call at 5:45pm from the driver to be told that he was at the destination address rather than the pick up address , the driver came at 6:10pm."
MARK RICKSON
"Hi there going to the destination the driver was 10 mins late , but on the way back, I booked the taxi for 5:10pm and it came at 6:10pm. At 5:25pm, I rang the office to be told 5-10 mins then I got a call at 5:45pm from the driver to be told that he was at the destination address rather than the pick up address , the driver came at 6:10pm."
PATRICK LEWIS
"Both drivers were prompt , polite and friendly. The cars were spotlessly clean. Will definitely use again. "
YANNICK DEMEYER
"Very friendly"
GIOVANNI TEBALA
"Great service thank you"
NELIO PONTE
"Not very good service this time "
DAVID SPEED
"All good "
ANVESH ADUVALA
"Quick , On time Service from the team. Drivers for both ongoing and return where on time. "
LOUARNE MARTIN
"No taxi made various calls. I called in advance to change my taxi as my train time was changed and I missed it. Got to my end and no taxi at all I hope they organise my refund properly "
ALAN RYAN
"Our driver arrived early on both journeys, he was helpful and courteous. A careful driver. Everything we would expect. Thanks "
ALICE BENHAM
"Driver collecting me was 35 minutes late. Person I spoke to on the phone was very rude. Disappointed. "
MILAN PARMAR
"Great service despite last minute booking!"
CRAIG WHITE
"5*"
ANNE VINE
"Good service. "
YOUNG KWON
"Good service"
MILAN PARMAR
"Nice service!"
CONSTANTIN ANDREI
"Very good"
JASON MINNIS
"The driver was punctual and friendly and respected our desire to just sit in the back of the car and snooze."
TERUKI HAMANAKA
"Driver was polite and friendly and got us safely to the airport on time. Highly recommended. Thank you 😊 "
LEIGH BOSWELL
"Driver didn't show up and I had to make other arrangements which wasn't easy on New Years Eve/Day."
EVIE ROSE
"Pre-booked a taxi so we did not need to wait for a long time - yet our taxi was delayed on both occasions by half an hour. Waiting for half an hour in the night in a very cold weather not great. Will not book again and will not recommend to any of our friends so as to avoid bad experience as well. Not even an apology from the drivers as 'they were busy'. "
MATT EASTWOOD
"Taxi booked for 1am as working next day. Taxi didn't arrive and I had to make 5 calls where I received various excuses before a taxi turned up at 2.30am. In that period I didn't receive any calls back with updates. Appreciate NYE is busy but that's why I pre-booked. Very poor service, hopefully a one-off "
ANNE LANE
"Very good service "
JACK PEACHEY
"The taxi did not arrive when we called they said that they apparently sent one but couldn’t see anyone however they did not think to call me to say that they couldn’t find us when I had already pre paid. I then phoned them to see what was happening they said they would send another taxi out this did not arrive so we had to find alternative way home I have not yet received my money back."
ADAM ROSE
"We had 2 cars for 7 people. On all 4 trips they were late. "
SARAH BEASLEY
"Driver was an hour late despite constantly phoning and being told he'd be a couple of minutes. when the driver did turn up he started to drive in the completely wrong direction and had to be directed the whole way despite having a Satnav. Driver couldn't seem to drive over 20 mph, seemed very unsure of driving and felt very unsafe the whole way. would never book again."
ANTHONY HARRISON
"The taxi was booked for 10am to get me to Heathrow Airport to catch a flight and there was no sign of it at 10:15am so I called up and was told they would try and find out where it was . They called back and said it had basically broken down or some excuse like that and so it wasn't coming! Why didn't anyone call and tell me that at 10am when it was due!? Why did I have to call you? I ended up having to book a last minute taxi with another company and had to run for my flight! Shocking service from TAXICODE! If i could give zero stars then I would. "
ROBERT LACY
"Very polite driver, on time and drove safely at all times. I don’t use taxis very often, but when I do I will definitely come back to your company."
JILL LEDERER
"Lovely driver would definitely use again, thank you"
MR ALAN PRITCHARD
"Our pick up was on Christmas Day and we had arranged for lunch at a pub and it was important that we got there on time The driver was approximately 20 minutes late on pick up and half an hour late on return, unfortunately It put a real dampener on what should’ve been a enjoyable day especially at the cost we were charged for the journey. We will be putting in for a full refund As per your terms and conditions"
MR ALAN PRITCHARD
"The driver was approximately 20 minutes late on pick up and half an hour late on return I will be putting in for a fee for refund"
SIMONA PRIBYTKOVA
"Thanks for the service, will definitely use again"
YOUNG KWON
"Excellert service"
JULIE SOWA
"Driver DID NOT TURN UP. WAS OUTSIDE COPPID BEACH FROM MIDNIGHT TO 12.45. DISCUSTING SERVICE. HAD TO SOURCE ANOTHER CAB. PLEASE REFUND IMMEDIATELY. ."
JULIE SOWA
"Driver DID NOT TURN UP. WAS OUTSIDE COPPID BEACH FROM MIDNIGHT TO 12.45. DISCUSTING SERVICE. HAD TO SOURCE ANOTHER CAB. PLEASE REFUND IMMEDIATELY. ."
CLAIR WOODWARD
"The company is seemingly taking on more bookings than can be handled safely - meaning drivers are arriving late, I was very late for an important company event. "
CLAIR WOODWARD
"The company is seemingly taking on more bookings than can be handled safely - meaning drivers are arriving late, I was very late for an important company event. "
CAROLINE ELLIS
"Driver never turned up. Pre-booked the taxi to collect me and my children after a family wedding. Did not turn up, did not ring to say it was going to be late. I phoned when it was 15 mins late and was told it was on it's way. I phoned again when it was half an hour late and was told that it was going to be at least another 30mins. If you do not have the drivers, you should not accept the booking."
CAROLINE ELLIS
"Driver never turned up. Pre-booked the taxi to collect me and my children after a family wedding. Did not turn up, did not ring to say it was going to be late. I phoned when it was 15 mins late and was told it was on it's way. I phoned again when it was half an hour late and was told that it was going to be at least another 30mins. If you do not have the drivers, you should not accept the booking."
PAUL MITCHELL
"Please tell us what when wrong with you vehicle not arriving on time? This was your question, how do I know, I don't work for you!! I prebooked a taxi for 11:30 and it didn't arrive till gone 12:30 after I made several phonecalls to your office and was assured every time that it was only 10 minutes away! then the driver didn't even know what the price of the journey was, My wife wanted me not to pay for it at all but I gave him the price I was quoted. I honestly don't know why it was late, it was not acceptable, and I also don't know why you don't have the option to put 0 stars which is how many I feel your service deserves. "
PAUL WHELAN
"Pretty good especially the first pickup. Drivers were really friendly and polite. Maybe the fare seemed a little expensive and was surprised at the SMS charge, did I read the T&C’s properly? Thanks Guys."
MOIRA ROGERS
"Excellent... Thank you... "
LISA BENNETT
"Very friendly driver who was helpful. Arrived on time. Nice clean car and felt safe throughout the journey."
HOLLY FERRARI
"Good"
KEVIN NUNN
"made a great night even more perfect. Driver was really good and spot on time. Will be using this service again and would highly recommend. Great job done."
MARK JONES
"Thanks very much"
ANDREW DEAN
"Perfect taxi service, arrived when expected, driver was nice, pleasant journey."
MATTHEW HAMILTON-PAYNE
"Great service "
JOHN GLOVER
"The vehicle arrived for outbound journey right on time and was very good, on return journey however was about 1 hour late, I had to call and was told traffic issues. Car was tidy and clean, driver was careful and helpful. I will use this service again as overall pretty good and good prices. "
SANDY COOK
"N/A"
SHAN ROBINS
"Driver was 30 mins late to collect us from our house. On the return journey, we waited by the pickup area but the car didn't arrive. We got a message from the driver 30 minutes after the booked time to say he'd been waiting to collect us. However, the pick-up area attendant hadn't seen him, and we couldn't find him. Eventually we had to call another taxi company to get home. NOT a good experience."
SHAN ROBINS
"Driver was 30 mins late to collect us from our house. On the return journey, we waited by the pickup area but the car didn't arrive. We got a message from the driver 30 minutes after the booked time to say he'd been waiting to collect us. However, the pick-up area attendant hadn't seen him, and we couldn't find him. Eventually we had to call another taxi company to get home. NOT a good experience."
STUART HOOPER
"Unknown how late the driver was, as I had to walk to the train station to get another taxi after three phone calls, 20 minutes delay and no ETA. "
STUART HOOPER
"Unknown how late the driver was, as I had to walk to the train station to get another taxi after three phone calls, 20 minutes delay and no ETA. "
JUNIOR JOHNSTON
"Great service and really friendly driver"
TYLER PEARSON
"was good, communicated well, arranged pick up saving parking fees. "
MIKE OLIVER
"Excellent service and comfortable trip to the airport can’t fault anything "
HARRIET KEMP
"great service - will use again"
JACQUELINE BELL
"Excellent"
STEPHEN TOWERS
"The driver did not turn up. I called your support number at 23.30 and waited for 10+ mins without an answer. We had to use another taxi company to get home at extra cost. Really not happy and will be expecting a full refund. Looking forward to calling you Monday for a chat."
STEPHEN TOWERS
"The driver did not turn up. I called your support number at 23.30 and waited for 10+ mins without an answer. We had to use another taxi company to get home at extra cost. Really not happy and will be expecting a full refund. Looking forward to calling you Monday for a chat."
COREY DYER
"."
MICHELLE REESE
"journey went smoothly "
SIMON OFFEN
"Outward journey good, return journey over 30 minutes late. Apparently there had been an accident so I understand. These things happen. Drivers all very helpful. Journeys good."
ERIN GURNETT
"Driver was falling asleep on route to our hotel so we made sure to keep putting to windows down and trying to talk to him. He was swaying into other lanes. Made the whole experience terrible and pretty inconsiderate regarding our safety. "
ERIN GURNETT
"Driver was falling asleep on route to our hotel so we made sure to keep putting to windows down and trying to talk to him. He was swaying into other lanes. Made the whole experience terrible and pretty inconsiderate regarding our safety. "
ALICE BENHAM
"Driver arrived 20+ minutes late. I had to walk to the drop off point to meet him. He was clearly confused and/or wasn't telling me the truth when I called them. Such a shame as the morning lift was perfect and the booking was so easy to make - don't think I'll be using your service again."
HILARY SMETHURST-EVANS
"I booked the correct time and my confirmation email had the correct time but I had to ring when no one turned up. They then said 15 mins, had to ring again and then it was an extra 10 mins. I left my address at the time I was expecting to be in work. I was late for work, someone said they would ring me on the way back but no one did. Appalling service will not book again. Driver was excellent, great journey and my issues are nothing to do with him. He wasn’t booked until I called the office. No refund yet and I am expecting one. "
ROLF BLOCHER
"I was very pleased with both the driver and his car."
VARVARA KONTOMINA
"Good "
JOANNE KNOTTS
"All good. On time and well presented vehicle & driver. Will use again."
SEAN BELL
"The journey there was fine, however the driver didn't turn up for the return journey (all of which was pre booked and paid for. So we were left standing out in the cold at 11pm and eventually made other arrangements"
PHILIP MANNERS
"Driver very good. Issue wasn't around the driver, more the booking. I changed the time, moving it back an hour, but the driver wasn't informed so turned up over an hour early."
JOE ATKINSON
"Driver was over an hour late. Repeatedly lied about when they were going to arrive when we were ringing up to ask where they were. No satisfactory reason given for this, and very unapologetic. "
MOHAMMAD NAZAR Z
"Brilliant service for reasonable price. Highly recommended"
ROB KENT
"Driver arrived 30 mins earlier than we booked but waited until we were ready"
THOMAS MARTIN
"Friendly and helpful"
IAN BUCHAN
"Flight arrived one hour early. The driver was not advised and came at the scheduled time. The company kept telling us that he was 5 mins away and it seems they had not contacted him. The company claimed that they were unaware the flight was early as their own system did not indicate. Then the driver did not know the address he had to take us to. So all in all not a great experience"
CELIA BECKETT
"26 October - a taxi did not arrive (5.30 for long haul flight. Almost ruined my holiday) 17 November taxi went to wrong terminal despite my daughter and me passing on the correct information. Does anyone in your organisation a. pass information on. b doe what it says"
ROBERT DENISON
"Good service - On time - Smooth journey Add a bit of banter and it would be perfect"
STEVE HODDER
"Was a few minutes late for pick up but let us know and really early for return. Would have felt a bit safer on return journey if driver had used 2 hands on the wheel, don’t think he was holding his phone but he was talking to someone in his own language for the whole journey."
SARAH MUNRO
"Super driver, driving skills very professional well dressed and very well mannered. "
DHAMMICA DE SILVA
"Perfectly punctual - A great car and driver -- Never again an UBER for a long trip like this. In fact £20 cheaper than UBER were quoting for the same airport trip (where you also have the risk of the UBER driver changing his mind and not turning up) ... "
SIBYLLE DOW
"Late for both journeys. The second journey, was a little scary as the driver struggled to stay awake. The driver was very nice though."
TAMZIN CRUTTENDEN
"Fantastic driver kept me up to date when on his way and arrived exactly on time. Great service and will use again 😁"
ANNIE ROBERTS
"The driver did not turn up. We had to book another taxi from the airport at a higher cost. And I did pay a deposit. So far, I have not heard from you either. I did send you 2 emails and the photo of the receipt for the Gatwick taxi. I would like a refund and the difference of price reimbursed to me. £26 (diference of costs between the taxi fares)+ £14 (deposit). So in total £40. I believe this is fair that I am reimbursed. I did phone the driver twice and left a message on his answering machine. ..... Thanks"
MARTIN BIRKETT
"Wasn't an executive cab as paid for...…..got a street car. No problem with driver, very pleasant but I paid for an executive car at £53 vs. a normal cab at £39"
T BAINS
"Great service and will use again! "
GEORGIOS KARYOFYLLIS
"All good"
ADAM GILLEY
"was perfect"
SEAN COCKROFT
"I gave instructions of landing at 15.45 our driver didn't turn up till 17.20 over 1.5 hours late. So not happy with this service at all. "
SEAN COCKROFT
"I gave instructions of landing at 15.45 our driver didn't turn up till 17.20 over 1.5 hours late. So not happy with this service at all. "
ELLIOT CORDAS
"Both Times the taxi was over an hour late. The person on the phone was evasive and dishonest, saying it was my fault as the plane was early (taxi was booked for a time not a flight) Really awful service. I’ve sent multiple emails to the company and they will not respond. I expect a full refund +compensation for this shambles. Please get in touch for full details of how this journey failed. "
DAISY PANK
"Good service . "
KARANVIR ATTWAL
"Great experience, driver was on time, lovely to talk to, my journey home felt quicker also. Many thanks."
EMMA BEATTIE
"The driver was on time for the pick up, however a driver was not there for my return journey. I waited 10 minutes at a fairly empty train station before getting another taxi home. Very disappointed that the driver was not there when I arrived. I even tried calling but the number would ring then cut out."
KAREN CLEATOR
"Our driver going out was late but did phone our driver coming back was 40mins late he himself said he had been at work since 5am this was 9pm after being flashed at while driving down the motorway cause he was driving down the middle of two lanes swaying from lane to lane we had to get off the motorway as we had a small child with us or we would have stopped him sooner my daughter had a panic attack my granddaughter was very destressed and all the guy at the office could say was you lonely had acouple of miles to go don’t make a fuss the guy kept falling asleep and was spaced out I am furious and the police said we should have called and got him taken off the road so don’t use them again I certainly will never and not heard a word from them they don’t care !!!!!!!!!!"
SARAH WILKINSON
"The driver did not turn up. I tried to call both the company and Taxicode with no answer so I left my house at 5.18 and my partner drove me."
VICTORIA MORRIS
"Very good service and price at short notice. "
YASMINA PääKKö
"Driver was on time and helpful"
DES STUCKEY
"These comments refer to the return booking from Gatwick. The outward journey was entirely satisfactory; the driver was on time, smart, courteous and efficient. Our return flight arrived around four hours later than scheduled. There was no one in arrivals to greet us, so we telephoned Dumro Transport, who said we should have received a message to the effect that the job had been moved to another company due to the delay. We had not received any message, so we asked Dumro to have the taxi company involved to phone us - we made four subsequent calls to Dumro to let them know that no one had phoned and they said they would contact the company concerned again - we are still waiting for that call! Finally, having waited for another twenty minutes with nothing heard we gave up and, as I am 87 years old and partly disabled, we had to book a taxi home from Gatwick at considerable expense (£118) The least we should receive is an explanation and apology, together with appropriate compensation,your contract with us was not fulfilled! We await your comments."
JANA SCHWARZ
"The taxi did not come and we were informed 5 minutes before "
ANDY FAIRNIE
"Very good service"
PETER KING
"punctual and polite, thank you"
VINCENT CHARLTON
"Excellent service - highly recommended"
EILEEN WOOD
"Very prompt arriving and very polite driver helped load my case etc considerate about Sat Nav being on and asked if I would like the news on radio on the hour which I thought was a very nice touch. The driver was I think in uniform or all black clothing which was very smart excellent service."
LEONARDO PETRAZZO
"Good service, on time and friendly driver. I recommend it."
BRYAN WALKER
"Very please with the service and attitude of the driver. Good driving also. Recommend to anyone."
GEOFFREY LITTLETON
"Great job thanks"
AARON GUDGE
"15 minutes late, couldn’t understand my instructions on the phone. "
MARK COLE
"Booking was cancelled as driver failed to turn up after 30mins waiting. "
CHRIS
"Our drive was friendly but not a confident driver. Could not tell left from right. Driving down the middle of the road. Driving 26Mph in a 50. "
CHRIS
"Our drive was friendly but not a confident driver. Could not tell left from right. Driving down the middle of the road. Driving 26Mph in a 50. "
ELISE ARAMA
"I arrived at the train station where the taxi was supposed to arrive, and he was not there. I called the company and they said that the email had gone into junk mail, and they would send one which would arrive in 10-12 minutes. After 25 minutes of waiting I got into another taxi. I received a call 10 minutes later asking if I still required a taxi, and explained the situation. The driver who called me was very understanding. "
ELISE ARAMA
"I arrived at the train station where the taxi was supposed to arrive, and he was not there. I called the company and they said that the email had gone into junk mail, and they would send one which would arrive in 10-12 minutes. After 25 minutes of waiting I got into another taxi. I received a call 10 minutes later asking if I still required a taxi, and explained the situation."
ADAM THOMAS
"Great comms and on time"
TOM MCLACHLAN
"I called the day before to Confirm and was told it would be on time. I called several times and said it would be late when I was due to catch a flight"
ALAN MATHISON
"Excellent service , our flight arrived early and there was no problem arranging an earlier pick up"
JIJI
"The driver was really nice and very professional. "
CHRISTINE TERRY
"Great driver, friendly and felt safe with his driving."
ALLAN DREDGE
"Driver said he was late because he was stopped by the police "
ALLAN DREDGE
"Driver said he was late because he was stopped by the police "
CARMELA MAIORELLA
"Prompt and efficient service."
EWAN PEARSON
"Xxx"
ERDENAY ARIKAN
"The driver was good, I hope he gets even better.."
SANTA BARTON
"Noone net us and there was no contact made. Noone picked up the phone when tried to contact and still not received an answer to my email requesting refund as the journey did not take place considerably delaying our arrival at the end destination due to sourcing alternative travel option "
SANTA BARTON
"Noone net us and there was no contact made. Noone picked up the phone when tried to contact and still not received an answer to my email requesting refund as the journey did not take place considerably delaying our arrival at the end destination due to sourcing alternative travel option "
LOUISE PARKIN
"Only 5 minutes late but he went to the wrong house. It was a wet and rainy evening but he did drive really slowly, maybe too slow. He was pleasant enough though."
DAN HUBERT
"Driver turned up at exactly the time booked and was polite and professional. "
DANIEL HODGSON
"My car was 30 minutes late making us late for our friends wedding!"
DANIEL HODGSON
"My car was 30 minutes late making us late for our friends wedding!"
TREVOR MCDAID
"Our flight was early, yet our taxi driver was already waiting for us in the terminal."
ISWAHYUDI AL HAQ
"Recommended"
GARY ALLISON
"Excellent service and will definitely use again"
SIMON KEHOE
"Top man thanks "
DEREK OXBROUGH
"Everything was correct on my booking, but the driver never turned up at all so I completely missed my evening meeting. I phoned twice and could not get through so left a message that was never responded to. I sent two emails and neither of these has ever been answered. This is a most unprofessional and disorganised company. I will not be using you again. If I could give you no stars that would my choice. "
WEBER RESS
"Great service !"
RICK MCTAGGART
"Very happy with the service provided - will use again."
PETER STRAKA
"Despite several phone calls and waiting for over an hour the driver never arrived!! I will not book taxi onlyne anymore...."
KATHRYN CLELAND
"easy to organise, driver was on time and polite. Only downside was the online ETA never refreshed to confirm the time booked was achievable."
SOPHIE BRITTON
"Hello, I have just returned back from a trip, I ordered one of your taxi's on the 3rd of October, and paid £17.50 in advance. However, no taxi arrived, one of your drivers arrived earlier in the day, at around 13:00 and I said to him I had booked for 16:20 so to return then, but no taxi showed so I missed my train and had to organise alternate travel, which was unacceptable as I had pre paid. Please can the £17:50 be refuneded as the journey was not taken but payment was. Thank you in advance, Sophie "
JONAS KUSCHE
"Everything as expected "
IAN GUINEY
"Good friendly service 😊"
DEBOORAH WILLIAMS
"The first taxi was a little delayed as we were waiting at the taxi rank and there appeared to be 2 other drop off points. The driver went to the 2 other pick up points before meeting us at the taxi rank. The return journey was great... on time and helpful."
IVAN WRIGHT
"All good. Would recommend the service. "
JONAS MEISNER
"It went smoothly"
MARK EVELEIGH
"Return driver did not turn up- no warning was given. It took me numerous phone calls to ascertain what was happening. It took over an hour for a replacement car to arrive, during which time we were left waiting late at night in pouring rain outside a venue that was long closed"
CUSTOMER
"V efficient booking online, for return journey - both drivers on time and v polite and great service . Would recommend and will use again ! "
CHRIS BOULT
"Nice driver car and journey, driver was 15 minutes early as well! Excellent service "
RON MESSENGER
"Not happy at all my taxi did not arrive I waited for an hour and half couldn’t get through on the phone. No text or email to say it would be late or not coming. Very disappointed and had to pay for another taxi from a different company. Will never reuse this company. We be demanding my money back. "
MILLIE HAWLEY
"Felt very comfortable in the taxi with the driver, this is a plus as I have social anxiety and situations like this make me feel very nervous "
GEOFFREY WHITE
"Going out - he was late, got lost, terrible driver. All passengers wouldn't drive back with him. Going home - absolutely fine and what you would expect paying extra for a quality service."
RYAN DODD
"Didnt show up, I had to wake a neighbour up to make my train"
PETER COLLINS
"Perfect service and cheaper than my local taxi 👍👍"
HETA SHAH
"Driver was a nice person"
ALEX MCLAREN
"Picked up and dropped off and picked up again without any problems. This was a fine service.well done "
VERITY WILSON
"Instead of arriving at the arranged time we had to call the service number which no one answered. We then called the driver who dropped us off and he arrived about 45 minutes after the arranged time. As it was raining at the time we were not best pleased with this service."
JESSICA
"Great service "
ELANE EDGECOMBE
"Fab Lovely lovely driver Made my journey enjoyable x"
ANDREA R.
"Ver polite and nice driver! Excellent "
LUCY RUSH
"The driver was lovely and took us safely from a to b"
CRISTIANO VAGLINI
"28 minutes delay, no apologies from the drivers, he didn't know the route to my destination(I had to use my Google maps). I arrived late 45 minutes for a 8 minute journey only. "
HELEN FOLEY
"excellent"
SHABU DEDHAR
"Very professional service.On time, comfortable car, well driven and all at an acceptable price."
CHARLIE BENDON
"Very nice guy. Drive excellently in poor conditions. Nice car. 10/10 trip."
LAURA NICHOLAS
"Booked a taxi intended for 0015 however was actually booked for 1215. Used the edit journey feature however this was time consuming and took a long time to post my requested amendments. I then rang and spoke to an operator who said they couldn't send a taxi as too short notice. I was told I would not be charged however i have been charged the full amount for a journey that did not take place!"
LOUISE LONEY
"New Driver"
GARETH MCALEER
"New company so a drivers will take time to get up to speed . They were in time drove well and 25% less than the competition !"
ADRIAN PARK
"Car came to back of hotel without us being told. When we arrived at the back of the hotel the car had gone. A new car was sent but took 20 min and did not come to the place agreed. The driver did not know the location of Wood Group in Shinfield and went to the wrong location. "
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