Customer Reviews and Testimonials For Taxinet

Testimonials 3.5/5 based on 117 reviews

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JUNIOR JOHNSTON

"Great service and really friendly driver"

TYLER PEARSON

"was good, communicated well, arranged pick up saving parking fees. "

MIKE OLIVER

"Excellent service and comfortable trip to the airport can’t fault anything "

HARRIET KEMP

"great service - will use again"

JACQUELINE BELL

"Excellent"

STEPHEN TOWERS

"The driver did not turn up. I called your support number at 23.30 and waited for 10+ mins without an answer. We had to use another taxi company to get home at extra cost. Really not happy and will be expecting a full refund. Looking forward to calling you Monday for a chat."

STEPHEN TOWERS

COREY DYER

"."

MICHELLE REESE

"journey went smoothly "

SIMON OFFEN

"Outward journey good, return journey over 30 minutes late. Apparently there had been an accident so I understand. These things happen. Drivers all very helpful. Journeys good."

ERIN GURNETT

"Driver was falling asleep on route to our hotel so we made sure to keep putting to windows down and trying to talk to him. He was swaying into other lanes. Made the whole experience terrible and pretty inconsiderate regarding our safety. "

ERIN GURNETT

ALICE BENHAM

"Driver arrived 20+ minutes late. I had to walk to the drop off point to meet him. He was clearly confused and/or wasn't telling me the truth when I called them. Such a shame as the morning lift was perfect and the booking was so easy to make - don't think I'll be using your service again."

HILARY SMETHURST-EVANS

"I booked the correct time and my confirmation email had the correct time but I had to ring when no one turned up. They then said 15 mins, had to ring again and then it was an extra 10 mins. I left my address at the time I was expecting to be in work. I was late for work, someone said they would ring me on the way back but no one did. Appalling service will not book again. Driver was excellent, great journey and my issues are nothing to do with him. He wasn’t booked until I called the office. No refund yet and I am expecting one. "

ROLF BLOCHER

"I was very pleased with both the driver and his car."

VARVARA KONTOMINA

"Good "

JOANNE KNOTTS

"All good. On time and well presented vehicle & driver. Will use again."

SEAN BELL

"The journey there was fine, however the driver didn't turn up for the return journey (all of which was pre booked and paid for. So we were left standing out in the cold at 11pm and eventually made other arrangements"

PHILIP MANNERS

"Driver very good. Issue wasn't around the driver, more the booking. I changed the time, moving it back an hour, but the driver wasn't informed so turned up over an hour early."

JOE ATKINSON

"Driver was over an hour late. Repeatedly lied about when they were going to arrive when we were ringing up to ask where they were. No satisfactory reason given for this, and very unapologetic. "

MOHAMMAD NAZAR Z

"Brilliant service for reasonable price. Highly recommended"

ROB KENT

"Driver arrived 30 mins earlier than we booked but waited until we were ready"

THOMAS MARTIN

"Friendly and helpful"

IAN BUCHAN

"Flight arrived one hour early. The driver was not advised and came at the scheduled time. The company kept telling us that he was 5 mins away and it seems they had not contacted him. The company claimed that they were unaware the flight was early as their own system did not indicate. Then the driver did not know the address he had to take us to. So all in all not a great experience"

CELIA BECKETT

"26 October - a taxi did not arrive (5.30 for long haul flight. Almost ruined my holiday) 17 November taxi went to wrong terminal despite my daughter and me passing on the correct information. Does anyone in your organisation a. pass information on. b doe what it says"

ROBERT DENISON

"Good service - On time - Smooth journey Add a bit of banter and it would be perfect"

STEVE HODDER

"Was a few minutes late for pick up but let us know and really early for return. Would have felt a bit safer on return journey if driver had used 2 hands on the wheel, don’t think he was holding his phone but he was talking to someone in his own language for the whole journey."

SARAH MUNRO

"Super driver, driving skills very professional well dressed and very well mannered. "

DHAMMICA DE SILVA

"Perfectly punctual - A great car and driver -- Never again an UBER for a long trip like this. In fact £20 cheaper than UBER were quoting for the same airport trip (where you also have the risk of the UBER driver changing his mind and not turning up) ... "

SIBYLLE DOW

"Late for both journeys. The second journey, was a little scary as the driver struggled to stay awake. The driver was very nice though."

TAMZIN CRUTTENDEN

"Fantastic driver kept me up to date when on his way and arrived exactly on time. Great service and will use again 😁"

ANNIE ROBERTS

"The driver did not turn up. We had to book another taxi from the airport at a higher cost. And I did pay a deposit. So far, I have not heard from you either. I did send you 2 emails and the photo of the receipt for the Gatwick taxi. I would like a refund and the difference of price reimbursed to me. £26 (diference of costs between the taxi fares)+ £14 (deposit). So in total £40. I believe this is fair that I am reimbursed. I did phone the driver twice and left a message on his answering machine. ..... Thanks"

MARTIN BIRKETT

"Wasn't an executive cab as paid for...…..got a street car. No problem with driver, very pleasant but I paid for an executive car at £53 vs. a normal cab at £39"

T BAINS

"Great service and will use again! "

GEORGIOS KARYOFYLLIS

"All good"

ADAM GILLEY

"was perfect"

SEAN COCKROFT

"I gave instructions of landing at 15.45 our driver didn't turn up till 17.20 over 1.5 hours late. So not happy with this service at all. "

SEAN COCKROFT

"I gave instructions of landing at 15.45 our driver didn't turn up till 17.20 over 1.5 hours late. So not happy with this service at all. "

ELLIOT CORDAS

"Both Times the taxi was over an hour late. The person on the phone was evasive and dishonest, saying it was my fault as the plane was early (taxi was booked for a time not a flight) Really awful service. I’ve sent multiple emails to the company and they will not respond. I expect a full refund +compensation for this shambles. Please get in touch for full details of how this journey failed. "

DAISY PANK

"Good service . "

KARANVIR ATTWAL

"Great experience, driver was on time, lovely to talk to, my journey home felt quicker also. Many thanks."

EMMA BEATTIE

"The driver was on time for the pick up, however a driver was not there for my return journey. I waited 10 minutes at a fairly empty train station before getting another taxi home. Very disappointed that the driver was not there when I arrived. I even tried calling but the number would ring then cut out."

KAREN CLEATOR

"Our driver going out was late but did phone our driver coming back was 40mins late he himself said he had been at work since 5am this was 9pm after being flashed at while driving down the motorway cause he was driving down the middle of two lanes swaying from lane to lane we had to get off the motorway as we had a small child with us or we would have stopped him sooner my daughter had a panic attack my granddaughter was very destressed and all the guy at the office could say was you lonely had acouple of miles to go don’t make a fuss the guy kept falling asleep and was spaced out I am furious and the police said we should have called and got him taken off the road so don’t use them again I certainly will never and not heard a word from them they don’t care !!!!!!!!!!"

SARAH WILKINSON

"The driver did not turn up. I tried to call both the company and Taxicode with no answer so I left my house at 5.18 and my partner drove me."

VICTORIA MORRIS

"Very good service and price at short notice. "

YASMINA PääKKö

"Driver was on time and helpful"

DES STUCKEY

"These comments refer to the return booking from Gatwick. The outward journey was entirely satisfactory; the driver was on time, smart, courteous and efficient. Our return flight arrived around four hours later than scheduled. There was no one in arrivals to greet us, so we telephoned Dumro Transport, who said we should have received a message to the effect that the job had been moved to another company due to the delay. We had not received any message, so we asked Dumro to have the taxi company involved to phone us - we made four subsequent calls to Dumro to let them know that no one had phoned and they said they would contact the company concerned again - we are still waiting for that call! Finally, having waited for another twenty minutes with nothing heard we gave up and, as I am 87 years old and partly disabled, we had to book a taxi home from Gatwick at considerable expense (£118) The least we should receive is an explanation and apology, together with appropriate compensation,your contract with us was not fulfilled! We await your comments."

JANA SCHWARZ

"The taxi did not come and we were informed 5 minutes before "

ANDY FAIRNIE

"Very good service"

PETER KING

"punctual and polite, thank you"

VINCENT CHARLTON

"Excellent service - highly recommended"

EILEEN WOOD

"Very prompt arriving and very polite driver helped load my case etc considerate about Sat Nav being on and asked if I would like the news on radio on the hour which I thought was a very nice touch. The driver was I think in uniform or all black clothing which was very smart excellent service."

LEONARDO PETRAZZO

"Good service, on time and friendly driver. I recommend it."

BRYAN WALKER

"Very please with the service and attitude of the driver. Good driving also. Recommend to anyone."

GEOFFREY LITTLETON

"Great job thanks"

AARON GUDGE

"15 minutes late, couldn’t understand my instructions on the phone. "

MARK COLE

"Booking was cancelled as driver failed to turn up after 30mins waiting. "

CHRIS

"Our drive was friendly but not a confident driver. Could not tell left from right. Driving down the middle of the road. Driving 26Mph in a 50. "

CHRIS

"Our drive was friendly but not a confident driver. Could not tell left from right. Driving down the middle of the road. Driving 26Mph in a 50. "

ELISE ARAMA

"I arrived at the train station where the taxi was supposed to arrive, and he was not there. I called the company and they said that the email had gone into junk mail, and they would send one which would arrive in 10-12 minutes. After 25 minutes of waiting I got into another taxi. I received a call 10 minutes later asking if I still required a taxi, and explained the situation. The driver who called me was very understanding. "

ELISE ARAMA

ADAM THOMAS

"Great comms and on time"

TOM MCLACHLAN

"I called the day before to Confirm and was told it would be on time. I called several times and said it would be late when I was due to catch a flight"

ALAN MATHISON

"Excellent service , our flight arrived early and there was no problem arranging an earlier pick up"

JIJI

"The driver was really nice and very professional. "

CHRISTINE TERRY

"Great driver, friendly and felt safe with his driving."

ALLAN DREDGE

"Driver said he was late because he was stopped by the police "

ALLAN DREDGE

"Driver said he was late because he was stopped by the police "

CARMELA MAIORELLA

"Prompt and efficient service."

EWAN PEARSON

"Xxx"

ERDENAY ARIKAN

"The driver was good, I hope he gets even better.."

SANTA BARTON

"Noone net us and there was no contact made. Noone picked up the phone when tried to contact and still not received an answer to my email requesting refund as the journey did not take place considerably delaying our arrival at the end destination due to sourcing alternative travel option "

SANTA BARTON

LOUISE PARKIN

"Only 5 minutes late but he went to the wrong house. It was a wet and rainy evening but he did drive really slowly, maybe too slow. He was pleasant enough though."

DAN HUBERT

"Driver turned up at exactly the time booked and was polite and professional. "

DANIEL HODGSON

"My car was 30 minutes late making us late for our friends wedding!"

DANIEL HODGSON

"My car was 30 minutes late making us late for our friends wedding!"

TREVOR MCDAID

"Our flight was early, yet our taxi driver was already waiting for us in the terminal."

ISWAHYUDI AL HAQ

"Recommended"

GARY ALLISON

"Excellent service and will definitely use again"

SIMON KEHOE

"Top man thanks "

DEREK OXBROUGH

"Everything was correct on my booking, but the driver never turned up at all so I completely missed my evening meeting. I phoned twice and could not get through so left a message that was never responded to. I sent two emails and neither of these has ever been answered. This is a most unprofessional and disorganised company. I will not be using you again. If I could give you no stars that would my choice. "

WEBER RESS

"Great service !"

RICK MCTAGGART

"Very happy with the service provided - will use again."

PETER STRAKA

"Despite several phone calls and waiting for over an hour the driver never arrived!! I will not book taxi onlyne anymore...."

KATHRYN CLELAND

"easy to organise, driver was on time and polite. Only downside was the online ETA never refreshed to confirm the time booked was achievable."

SOPHIE BRITTON

"Hello, I have just returned back from a trip, I ordered one of your taxi's on the 3rd of October, and paid £17.50 in advance. However, no taxi arrived, one of your drivers arrived earlier in the day, at around 13:00 and I said to him I had booked for 16:20 so to return then, but no taxi showed so I missed my train and had to organise alternate travel, which was unacceptable as I had pre paid. Please can the £17:50 be refuneded as the journey was not taken but payment was. Thank you in advance, Sophie "

JONAS KUSCHE

"Everything as expected "

IAN GUINEY

"Good friendly service 😊"

DEBOORAH WILLIAMS

"The first taxi was a little delayed as we were waiting at the taxi rank and there appeared to be 2 other drop off points. The driver went to the 2 other pick up points before meeting us at the taxi rank. The return journey was great... on time and helpful."

IVAN WRIGHT

"All good. Would recommend the service. "

JONAS MEISNER

"It went smoothly"

MARK EVELEIGH

"Return driver did not turn up- no warning was given. It took me numerous phone calls to ascertain what was happening. It took over an hour for a replacement car to arrive, during which time we were left waiting late at night in pouring rain outside a venue that was long closed"

CUSTOMER

"V efficient booking online, for return journey - both drivers on time and v polite and great service . Would recommend and will use again ! "

CHRIS BOULT

"Nice driver car and journey, driver was 15 minutes early as well! Excellent service "

RON MESSENGER

"Not happy at all my taxi did not arrive I waited for an hour and half couldn’t get through on the phone. No text or email to say it would be late or not coming. Very disappointed and had to pay for another taxi from a different company. Will never reuse this company. We be demanding my money back. "

MILLIE HAWLEY

"Felt very comfortable in the taxi with the driver, this is a plus as I have social anxiety and situations like this make me feel very nervous "

GEOFFREY WHITE

"Going out - he was late, got lost, terrible driver. All passengers wouldn't drive back with him. Going home - absolutely fine and what you would expect paying extra for a quality service."

RYAN DODD

"Didnt show up, I had to wake a neighbour up to make my train"

PETER COLLINS

"Perfect service and cheaper than my local taxi 👍👍"

HETA SHAH

"Driver was a nice person"

ALEX MCLAREN

"Picked up and dropped off and picked up again without any problems. This was a fine service.well done "

VERITY WILSON

"Instead of arriving at the arranged time we had to call the service number which no one answered. We then called the driver who dropped us off and he arrived about 45 minutes after the arranged time. As it was raining at the time we were not best pleased with this service."

JESSICA

"Great service "

ELANE EDGECOMBE

"Fab Lovely lovely driver Made my journey enjoyable x"

ANDREA R.

"Ver polite and nice driver! Excellent "

LUCY RUSH

"The driver was lovely and took us safely from a to b"

CRISTIANO VAGLINI

"28 minutes delay, no apologies from the drivers, he didn't know the route to my destination(I had to use my Google maps). I arrived late 45 minutes for a 8 minute journey only. "

HELEN FOLEY

"excellent"

SHABU DEDHAR

"Very professional service.On time, comfortable car, well driven and all at an acceptable price."

CHARLIE BENDON

"Very nice guy. Drive excellently in poor conditions. Nice car. 10/10 trip."

LAURA NICHOLAS

"Booked a taxi intended for 0015 however was actually booked for 1215. Used the edit journey feature however this was time consuming and took a long time to post my requested amendments. I then rang and spoke to an operator who said they couldn't send a taxi as too short notice. I was told I would not be charged however i have been charged the full amount for a journey that did not take place!"

LOUISE LONEY

"New Driver"

GARETH MCALEER

"New company so a drivers will take time to get up to speed . They were in time drove well and 25% less than the competition !"

ADRIAN PARK

"Car came to back of hotel without us being told. When we arrived at the back of the hotel the car had gone. A new car was sent but took 20 min and did not come to the place agreed. The driver did not know the location of Wood Group in Shinfield and went to the wrong location. "

JUNIOR JOHNSTON

"Great service and really friendly driver"

TYLER PEARSON

"was good, communicated well, arranged pick up saving parking fees. "

MIKE OLIVER

"Excellent service and comfortable trip to the airport can’t fault anything "

HARRIET KEMP

"great service - will use again"

JACQUELINE BELL

"Excellent"

STEPHEN TOWERS

COREY DYER

"."

MICHELLE REESE

"journey went smoothly "

SIMON OFFEN

"Outward journey good, return journey over 30 minutes late. Apparently there had been an accident so I understand. These things happen. Drivers all very helpful. Journeys good."

ERIN GURNETT

ALICE BENHAM

HILARY SMETHURST-EVANS

ROLF BLOCHER

"I was very pleased with both the driver and his car."

VARVARA KONTOMINA

"Good "

JOANNE KNOTTS

"All good. On time and well presented vehicle & driver. Will use again."

SEAN BELL

PHILIP MANNERS

"Driver very good. Issue wasn't around the driver, more the booking. I changed the time, moving it back an hour, but the driver wasn't informed so turned up over an hour early."

JOE ATKINSON

"Driver was over an hour late. Repeatedly lied about when they were going to arrive when we were ringing up to ask where they were. No satisfactory reason given for this, and very unapologetic. "

MOHAMMAD NAZAR Z

"Brilliant service for reasonable price. Highly recommended"

ROB KENT

"Driver arrived 30 mins earlier than we booked but waited until we were ready"

THOMAS MARTIN

"Friendly and helpful"

IAN BUCHAN

CELIA BECKETT

ROBERT DENISON

"Good service - On time - Smooth journey Add a bit of banter and it would be perfect"

STEVE HODDER

SARAH MUNRO

"Super driver, driving skills very professional well dressed and very well mannered. "

DHAMMICA DE SILVA

SIBYLLE DOW

"Late for both journeys. The second journey, was a little scary as the driver struggled to stay awake. The driver was very nice though."

TAMZIN CRUTTENDEN

"Fantastic driver kept me up to date when on his way and arrived exactly on time. Great service and will use again 😁"

ANNIE ROBERTS

MARTIN BIRKETT

"Wasn't an executive cab as paid for...…..got a street car. No problem with driver, very pleasant but I paid for an executive car at £53 vs. a normal cab at £39"

T BAINS

"Great service and will use again! "

GEORGIOS KARYOFYLLIS

"All good"

ADAM GILLEY

"was perfect"

SEAN COCKROFT

"I gave instructions of landing at 15.45 our driver didn't turn up till 17.20 over 1.5 hours late. So not happy with this service at all. "

SEAN COCKROFT

"I gave instructions of landing at 15.45 our driver didn't turn up till 17.20 over 1.5 hours late. So not happy with this service at all. "

ELLIOT CORDAS

DAISY PANK

"Good service . "

KARANVIR ATTWAL

"Great experience, driver was on time, lovely to talk to, my journey home felt quicker also. Many thanks."

EMMA BEATTIE

KAREN CLEATOR

SARAH WILKINSON

"The driver did not turn up. I tried to call both the company and Taxicode with no answer so I left my house at 5.18 and my partner drove me."

VICTORIA MORRIS

"Very good service and price at short notice. "

YASMINA PääKKö

"Driver was on time and helpful"

DES STUCKEY

JANA SCHWARZ

"The taxi did not come and we were informed 5 minutes before "

ANDY FAIRNIE

"Very good service"

PETER KING

"punctual and polite, thank you"

VINCENT CHARLTON

"Excellent service - highly recommended"

EILEEN WOOD

LEONARDO PETRAZZO

"Good service, on time and friendly driver. I recommend it."

BRYAN WALKER

"Very please with the service and attitude of the driver. Good driving also. Recommend to anyone."

GEOFFREY LITTLETON

"Great job thanks"

AARON GUDGE

"15 minutes late, couldn’t understand my instructions on the phone. "

MARK COLE

"Booking was cancelled as driver failed to turn up after 30mins waiting. "

CHRIS

"Our drive was friendly but not a confident driver. Could not tell left from right. Driving down the middle of the road. Driving 26Mph in a 50. "

CHRIS

"Our drive was friendly but not a confident driver. Could not tell left from right. Driving down the middle of the road. Driving 26Mph in a 50. "

ELISE ARAMA

ADAM THOMAS

"Great comms and on time"

TOM MCLACHLAN

"I called the day before to Confirm and was told it would be on time. I called several times and said it would be late when I was due to catch a flight"

ALAN MATHISON

"Excellent service , our flight arrived early and there was no problem arranging an earlier pick up"

JIJI

"The driver was really nice and very professional. "

CHRISTINE TERRY

"Great driver, friendly and felt safe with his driving."

ALLAN DREDGE

"Driver said he was late because he was stopped by the police "

ALLAN DREDGE

"Driver said he was late because he was stopped by the police "

CARMELA MAIORELLA

"Prompt and efficient service."

EWAN PEARSON

"Xxx"

ERDENAY ARIKAN

"The driver was good, I hope he gets even better.."

SANTA BARTON

LOUISE PARKIN

"Only 5 minutes late but he went to the wrong house. It was a wet and rainy evening but he did drive really slowly, maybe too slow. He was pleasant enough though."

DAN HUBERT

"Driver turned up at exactly the time booked and was polite and professional. "

DANIEL HODGSON

"My car was 30 minutes late making us late for our friends wedding!"

DANIEL HODGSON

"My car was 30 minutes late making us late for our friends wedding!"

TREVOR MCDAID

"Our flight was early, yet our taxi driver was already waiting for us in the terminal."

ISWAHYUDI AL HAQ

"Recommended"

GARY ALLISON

"Excellent service and will definitely use again"

SIMON KEHOE

"Top man thanks "

DEREK OXBROUGH

WEBER RESS

"Great service !"

RICK MCTAGGART

"Very happy with the service provided - will use again."

PETER STRAKA

"Despite several phone calls and waiting for over an hour the driver never arrived!! I will not book taxi onlyne anymore...."

KATHRYN CLELAND

"easy to organise, driver was on time and polite. Only downside was the online ETA never refreshed to confirm the time booked was achievable."

SOPHIE BRITTON

JONAS KUSCHE

"Everything as expected "

IAN GUINEY

"Good friendly service 😊"

DEBOORAH WILLIAMS

IVAN WRIGHT

"All good. Would recommend the service. "

JONAS MEISNER

"It went smoothly"

MARK EVELEIGH

CUSTOMER

"V efficient booking online, for return journey - both drivers on time and v polite and great service . Would recommend and will use again ! "

CHRIS BOULT

"Nice driver car and journey, driver was 15 minutes early as well! Excellent service "

RON MESSENGER

MILLIE HAWLEY

"Felt very comfortable in the taxi with the driver, this is a plus as I have social anxiety and situations like this make me feel very nervous "

GEOFFREY WHITE

"Going out - he was late, got lost, terrible driver. All passengers wouldn't drive back with him. Going home - absolutely fine and what you would expect paying extra for a quality service."

RYAN DODD

"Didnt show up, I had to wake a neighbour up to make my train"

PETER COLLINS

"Perfect service and cheaper than my local taxi 👍👍"

HETA SHAH

"Driver was a nice person"

ALEX MCLAREN

"Picked up and dropped off and picked up again without any problems. This was a fine service.well done "

VERITY WILSON

JESSICA

"Great service "

ELANE EDGECOMBE

"Fab Lovely lovely driver Made my journey enjoyable x"

ANDREA R.

"Ver polite and nice driver! Excellent "

LUCY RUSH

"The driver was lovely and took us safely from a to b"

CRISTIANO VAGLINI

"28 minutes delay, no apologies from the drivers, he didn't know the route to my destination(I had to use my Google maps). I arrived late 45 minutes for a 8 minute journey only. "

HELEN FOLEY

"excellent"

SHABU DEDHAR

"Very professional service.On time, comfortable car, well driven and all at an acceptable price."

CHARLIE BENDON

"Very nice guy. Drive excellently in poor conditions. Nice car. 10/10 trip."

LAURA NICHOLAS

LOUISE LONEY

"New Driver"

GARETH MCALEER

"New company so a drivers will take time to get up to speed . They were in time drove well and 25% less than the competition !"

ADRIAN PARK

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What our customers say

Testimonials 3.5/5 based on 117 reviews